Question 1

Do you buy furniture?

Accepted Answer

We accept donated furnishings but do not purchase.
We work hard to keep our prices low and our furnishings out of landfill. As such we usually price our items in the same range as a private seller would.

Question 2

What types of items can I donate?

Accepted Answer

We accept a wide range of furniture, home décor, art, and second-hand goods that are in reusable condition. This includes:
 • Wooden, metal, and upholstered furniture
 • Antique and vintage pieces
 • Home décor and artwork
 • Small household items (in good condition)
 • We will usually ask you to send an image of item and location if to be collected to info@upcyclesydney.com

Question 3

Are there any items you do NOT accept?

Accepted Answer

We are unable to accept:
 • Broken, damaged, or incomplete furniture
 • Mattresses and bedding (due to hygiene regulations)
 • Large office desks and furniture
 • Hazardous materials or anything requiring special disposal

Question 4

How can I donate my items?

Accepted Answer

You can donate in three simple steps:
1. Check the item against our list of accepted donations.
2. Contact us via our website, email, or phone to confirm acceptance.
3. Drop it off at our Ultimo location, or arrange for pick-up if available.

Question 5

Do you offer a pick-up service?

Accepted Answer

Yes, we may offer pick-up services for furniture items within certain areas of Sydney, whose sale will offset the cost of transport. Availability depends on location, item condition, and scheduling. Contact us to check if we can arrange a pick-up.

Question 6

Can I get a tax deduction for my donation?

Accepted Answer

Sorry no.
We are not a registered charity, so donations are not tax-deductible. However, your contributions often end up being given to charities and definitely help reduce landfill waste and support upcycling efforts in Sydney!

Question 7

What happens to my donated items?

Accepted Answer

Your donated items are carefully restored (if possible), repurposed, or sold at affordable prices to give them a second life. This helps promote sustainable living and reduces waste.

Question 8

Do you accept corporate or bulk donations?

Accepted Answer

Yes! If you are a business or organisation looking to donate furniture or surplus items, please contact us to discuss how we can work together.

Question 9

Do you accept monetary donations?

Accepted Answer

Currently, we focus on physical item donations. There are more suitable causes than ours if you wish to donate money.

Question 10

Can I volunteer or help in other ways?

Accepted Answer

Absolutely! If you're passionate about sustainability and upcycling and have the time and experience to repair furniture we’d love your help.
We have a workshop in Ultimo. Contact us to explore volunteer opportunities.